Contact Information Authentication

Learn how to securely verify contact information using various authentication methods to protect your personal data and prevent fraud.

Updated at November 4th, 2024

Contact Information Authentication

After setting up your account you need to authenticate your Email address and phone number. You do this under Settings → Phone Numbers, follow the steps there. If you already verified these contact information you are going to see the standard Phone Number settings as you can see further down.

Step 1: 

First you need to authenticate your email address via a 6 digit code by pressing the “Send Code” Button and providing the correct Security code.

Image of ContactInfoAuth1

You will receive a similar email to this:

Image of ContactInfoAuth2

 

Step 2: 

Just provide the code at the second authentication step and press the submit button.

Image of ContactInfoAuth3

 

Step 3: 

Next you neet to provide/authenticate a phone number also via a 6 digit security code. Enter your Phone number and press the “Send Code” Button.

Image of ContactInfoAuth4

 

Step 4:

 You will receive a similar SMS from “TLNET” with the security code. Provide it at the 4th step of the 2-Factor Authentication and press the submit button.

Image of ContactInfoAuth5

After this last step you will probably see the following screen:

Image of ContactInfoAuth7

As you can read here this page should disappear after about 5 minutes. Please contact us if this doesnt work. Contact


In the following picture you can see the standard Phone Number settings as it should be after the authentication process.

Image of ContactInfoAuth8