Overview: Windy AI Chat

Discover the features and benefits of Windy AI Chat, our Intelligent Support Assistant which is directly connected to our Documentation Site.

Updated at December 16th, 2024

Overview: Windy AI Chat – Your Intelligent Support Assistant

Windy AI Chat is your intelligent, AI-powered support assistant, designed to provide quick and efficient help whenever you need it. Whether you are navigating Wind Solutions' features, troubleshooting, or exploring our platform’s documentation, Windy AI Chat ensures you get the answers you need instantly. Seamlessly integrated into our platform and documentation, Windy AI Chat delivers an exceptional self-service experience for businesses of all sizes.

 

Where to Find Windy AI Chat

  • Within the Platform / App: Windy AI Chat is available directly within the Wind Solutions app. You’ll find it in the bottom-right corner as a floating chat widget, providing easy access no matter where you are in the platform. Type a question and press enter or click the “send” symbol with your mouse to trigger a question.

 

  • On Our Documentation Site: Windy AI Chat is embedded in our support documentation. While browsing articles, you can directly interact with the chat to ask questions, clarify doubts, or navigate related topics seamlessly.

Windy AI Chat HelpBar

Use the Windy AI Chat HelpBar when searching the Documentation as you can see in the highlighted area in the following image. Ask a question and either press enter or click the “Ask Windy AI” area with your mouse to trigger the Windy AI Chat.

Image of WindyAIChatHelpBar
 
 

Windy AI Chat Widget

Locate the Windy AI Chat Widget in the bottom right corner as highlighted in the following image, type a question and press enter or click the “send” symbol with your mouse.

Image of WindyAIChatWidget
 
 

 

How to Use Windy AI Chat

Using Windy AI Chat is simple and intuitive:

  1. Locate the Widget: Click the Windy AI Chat icon located in the bottom-right corner of the page or platform.
  2. Ask a Question: Type your query or keyword (e.g., "How do I set up Conversations AI?" or "Where can I find Reports?").
  3. Receive Instant Responses: Windy AI Chat will provide quick answers generated by AI, relevant links to documentation, or additional resources.
  4. Navigate to Documentation: If needed, the chat will suggest links to detailed articles within our knowledge base to provide further guidance.
  5. Get Personal Support (Optional): For unresolved queries, Windy AI Chat can guide you on how to connect with our support team for personalized assistance. Contact us directly → Contact
Gif of WindyAIChat

 

Key Benefits of Windy AI Chat

  • Instant Access to Information: Get answers to your questions in seconds.
  • Integration with Documentation: Windy AI Chat connects you directly to relevant articles and guides, saving you time.
  • User-Friendly Interface: Simple and easy-to-use design for all users, regardless of technical expertise.
  • 24/7 Availability: Available anytime you need assistance, ensuring uninterrupted workflows.
  • Continuous Learning: Windy AI Chat evolves based on user queries and new Documentation articles.

 

FAQs

Where can I access Windy AI Chat?

You can access Windy AI Chat within the Wind Solutions platform/app or on the documentation site. Look for the floating chat widget in the bottom-right corner of the screen.

 
 

What type of questions can I ask Windy AI Chat?

You can ask Windy AI Chat about platform features, troubleshooting steps, how-to guides, and links to relevant documentation articles. Just articualte a question and type it and Windy AI Chat will generate a answer based on your quesiton.

 
 

Does Windy AI Chat replace human support?

Windy AI Chat provides instant responses to common queries and directs you to helpful resources. For complex or unresolved issues, you can still contact our support team directly.

 
 

Is Windy AI Chat available 24/7?

Yes, Windy AI Chat is available around the clock to ensure you always have access to help when you need it.

 
 

Can Windy AI Chat connect me to detailed guides?

Absolutely! Windy AI Chat links you to our knowledge base articles, providing step-by-step instructions and additional resources.

 
 

 

Conclusion

Windy AI Chat is your ultimate support tool, simplifying access to information and empowering you to make the most of the Wind Solutions platform. Whether you’re looking for quick answers, detailed documentation, or real-time assistance, Windy AI Chat is always at your service. Experience 24/7 support that keeps your workflows seamless, efficient, and uninterrupted.

Explore Windy AI Chat today and discover a smarter, faster way to get the help you need!