How To: Change Your Password and Manage Employee Passwords

Managing passwords securely and efficiently is crucial for maintaining access to your platform. This guide will walk you through the steps to change your own password directly within the platform or trigger the "Forgot Password" action for yourself if needed. Additionally, as an admin, you'll learn how to update passwords for your employees and initiate the "Forgot Password" process on their behalf. Whether it's for personal account management or supporting your team, this guide ensures you have all the tools necessary to handle password-related tasks effortlessly.

Change your own Password

To change your own password within the platform (this works for Admins and Users), follow these simple steps:

Navigate to the "My Profile" Section

• Go to the Settings menu in the bottom of the left-hand navigation bar.
• Click on My Profile to access your personal user settings.

Locate the "Change Password" Section

• On the right side of the "My Profile" page, you will see the Change Password section.

Update Your Password

• Enter your current password in the Current Password field.
• Type your new password in the Password field.
• Confirm your new password by re-entering it in the Confirm Password field.

Save the Changes

• Once all fields are correctly filled out, click the Update Password button to save your changes.

By following these steps, you can quickly and securely update your password directly from the platform.

Trigger the “Forgot Password” process for yourself

If you’ve forgotten your password, you can easily reset it directly from the login screen. This works for Admins and Users. Follow these steps:

Navigate to the Login Page

Open the Wind Solutions login screen as shown in the first image. - https://app.windsolutions.at

Click "Forgot Password"

Below the password field, you’ll find the "Forgot Password?" link. Click on it to begin the password recovery process.

Enter Your Email Address

On the reset password screen, input the email address associated with your account, as displayed in the second image. Then click on the "Reset Password" button.

Check Your Email

You will receive an email containing a reset password link, similar to the third image. If you don’t see the email, check your spam or junk folder. If you dont recieve any email please contact us. Contact

Open the Reset Link

Click on the "Reset Password" button within the email. Alternatively, you can copy and paste the provided URL into your browser.

Set a New Password

Enter your new password and confirm it on the reset screen, as shown in the fifth image. Once done, click on "Change Password."

Your password will now be updated, and you can use it to log in to your account. If you face any issues, contact support at Contact or directly at contact@windsolutions.at for further assistance.

Trigger the “Forgot Password” Process for an Employee

If an employee forgets their password, you can assist them by triggering the password reset process directly from the platform. Follow these steps:

Navigate to the "My Staff" Section:

From the main menu on the left, go to Settings and select My Staff.

Locate the Employee

Find the employee in the list for whom you wish to trigger the reset. You can use the search bar to filter by name, email, or other details. Then click on the pencil/edit icon located in the Action column on the right hand side. This will open their Profile.

Trigger the Reset

In the User Info section, locate and click the blue Forgot Password button. This will send a password reset email to the employee's registered email address as in the Headline before.

By following these steps, the employee will receive an email with instructions to reset their password securely.

Change the Password of an Employee

If an employee forgets their password, you can assist them by setting a new password directly from the platform. Please Note that this option is not recomended - Passwords should only be known by the person that created them - So ideally trigger the “Forgot Password” Section as in the Headline Before. Follow these steps:

Navigate to the "My Staff" Section:

From the main menu on the left, go to Settings and select My Staff.

Locate the Employee

Find the employee in the list for whom you wish to trigger the reset. You can use the search bar to filter by name, email, or other details. Then click on the pencil/edit icon located in the Action column on the right hand side. This will open their Profile.

Set the Password

In the User Info section, locate and click the dropdown icon Advanced Settings. This will send open the password textfield, enter the desired Password here and click Save.

By following these steps, the employees password is set to the one you entered.